Support
The fastest way to reach us is email:
That’s a real inbox and a person reads it. We’re a small operation, so give us a day or so to reply — if it’s urgent because a permit deadline is involved, say so in the subject line and include the date.
Helpful things to include
- Which product you’re asking about — Hosts or AI Labels.
- For Hosts: your rental’s city, and the rule or deadline you’re asking about.
- For AI Labels: your store address, and a link to a product page if the question is about a specific label.
- The email address you joined the waitlist with, if it’s different from the one you’re writing from.
Common questions
I joined the waitlist and haven’t heard anything. That’s expected for now — we send one email when your city or your early-access batch opens, not a stream of updates. If you want to check you’re on the list, email us and we’ll confirm.
Can you add my city? Maybe — that’s exactly what the city field on the Hosts waitlist is for. Cities with the most hosts waiting get added first.
Does AI Labels make my store legally compliant? No tool can promise that. The app makes disclosure labels easy and consistent; for legal questions about your store, talk to a lawyer in your market.
How do I leave the waitlist? Email us at the address above and we’ll remove you, no questions and no retention script.